We shopped around for property managers before settling on BCI Properties. We actually tried another management team before them and can testify that their management contract is ‘owner friendly’ and their rates, the best we found. We have five properties being managed by BCI Properties and have had experience with their professional, effective services in several circumstances. With a tenant complaint, BCI, quickly addressed the needs, taking effective action to remedy; with an unpleasant, unresponsive tenant who lost his job and was incommunicado to us, BCI Properties curtailed a lengthy continued occupation and brought eviction resolution in a timely manner; when a tenant gave notice to vacate, BCI Properties went to work getting the house restored to rent-able condition and have already rented the home, within two weeks of its vacation. In circumstances requiring purchases of appliances, BCI Properties has shown itself to be resourceful and spend thrifty, steering us to the best possible purchases, while still giving us whatever options available. The advertising/marketing BCI Properties has done, have been tasteful, accurate, and insightful, taking the time to highlight unique features of our homes. We’ve only had a few ‘end of the month’ statements, but they are handled by individual property, charges are clearly substantiated and the statements, easy to understand. Don and Emily are approachable, workable people, not constrained by set modes of operation, and have pleasant ‘servant’ attitudes whenever we call needing advice or an update. They are accessible on email and many times, we get up in the morning to an email from them, originated 6 or so am! We are ever so happy we came on board BCI Properties for our property management needs.
Michael & Susan Gray – Kirkland
NW Tacoma / Pearl St area