I switched to BCI because I was desperate with my previous agent. I was so surprised on how thoughtful and efficient Don is. The day I signed the contract he immediately went to inspect the property, change the lock, did a walk through and provide me a bunch of photos on the damage the evicted tenant did. He always communicate to me what he is doing so that I feel my property is in good care. His documents are very clear and very detail so that you know where the money goes. For owners that are not living in the area, this is the kind of agent you can entrust your property with.